Customer supporter
Warszawa
Your responsibilities:
- conducting phone calls / e-mail /chat/ social – media correspondence,
- supporting incoming and outgoing calls,
- providing information on the product and service concerned,
- collecting and processing orders both by phone and by e-mail and others form of contact,
- helping to solve customers problems and advising customers.
Our requirements:
- excellent customer service skills,
- knowledge of English at a communicative level (B1) and Czech at a C1 level, both spoken and written,
- strong organizational skills and focus on details,
- a problem-solving mindset.
We offer:
- full-time work (employment contract),
- good career prospects in a reputable company that rewards employees with commitment and passion,
- social benefits: Multisport card, private medical care Enel-Med,
- additional vacation fund for you and your children,
- work from Monday to Friday, shifts from 09:00 - 17:00.