Customer Supporter with English

Concentrix śląskie / Katowice dzisiaj
Customer Supporter with English
Katowice
Your responsibilities
  • providing a comprehensive service to Ryanair airline passengers
  • assisting passengers via incoming calls/chat/e-mail
  • providing general information
  • supporting passengers with travel difficulties
  • providing information on issues related to baggage, ticket reservations and flight rescheduling - anything that may happen during the trip
  • solving passengers day-to-day problems
  • handling complaints and issues
Our requirements
  • knowledge of English C1
  • availability to work from our office
  • communication skills and attitude towards working with people.
  • high personal culture and customer orientation
  • ability to use Windows operating system and MS Office
  • start date - mid April
  • we do not require experience - we will teach you everything! :)
What we offer
  • Working in a team, where there is always room for good humor and coffee! Or tea ;)
  • Opportunity to learn about the aviation industry from the inside out - after all, you dont have to become a pilot right away ;)
  • Flexible working hours, which you can fit into your college schedule!
  • Work place located in the heart of Katowice
  • Employment based on a contract of mandate
  • Fruit Wednesdays, Pizza Days with the team and all the delicious things that are organized for us!
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.