Customer Support Advisor with German
Miejsce pracy: Szczecin
Job description:
- Provide assistance via telephone, e-mail, chat and social media regarding the platform
- Listen carefully and understand customer needs
- Building a good relationship with the customer
- Participate in activities and meetings to improve service quality and customer satisfaction
Requirements:
- C1 language skills level for German and B1/B2 language skills level for English
- Good use of PC and online browsing
- Customer orientation and attention to detail
- High problem-solving capacity
- Excellent communication skills
- Previous experience in customer service will be considered a plus
We offer:
- employment with regular labor contract (Umowa o pracę)
- attractive salary package
- engaging trainings
- Benefit package: private healthcare by LuxMed, MyBenefit with monthly budget, private life insurance, MultiSport, fruits on Wednesdays and occasionally Pizza Days
- Talent Development Program: a transparent career paths and promotions
- CNX Academy: with mentoring program
- CNX University: with unlimited online trainings available
- Refer a friend: bonus for recomending a friend up to 4000pln
- Amazing work culture: we celebrate cultural differences among us and have plenty of integration events onsite
- Modern office in the heart of Szczecin center or remote Work Opportunity