Customer Service Specialist with Hungarian and English

Foundever mazowieckie / Warszawa 2024-07-11
Join our team at Foundever!
Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company employing 1,500 great people across Poland (Warsaw, Gdańsk, and remote work), and now we are looking for you to join our team!
Customer Service Specialist with Hungarian and English
Location: Remote work

Your daily tasks:
  • Providing logistical support related to customer orders;
  • Ensuring the highest level of customer service (Chat/Email/Phone);
  • Adhering to company policies and procedures, maintaining quality standards;
  • Performing daily tasks efficiently and on time;
  • Achieving quality goals related to calls and customer satisfaction.
What do we expect from you?
  • Language: Fluent in Hungarian (B2) and English (B2);
  • Great personal manners, empathy, and attention to detail;
  • Motivation and eagerness for growth;
  • Access to broadband internet via Ethernet cable;
  • Stable internet connection with a minimum speed of 40 Mb/s download and 20 Mb/s upload.
Additional advantages:
  • Ability to prioritize and plan;
  • Independence and the ability to work with minimal supervision;
  • Problem-solving skills;
  • Attention to detail;
  • Interpersonal skills.
Working conditions:
  • Type of contract: Employment contract;
  • Working hours: Monday - Friday 9:00-17:00;
  • Basic salary + quarterly bonus;
  • Work environment: Remote work from anywhere in Poland.
What else is worth knowing?
  • Subsidies for glasses and vacations, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.);
  • We offer private Medicover insurance and psychological support;
  • Multisport card and internal Everbetter program promoting a healthy lifestyle;
  • Professional development through training and international cooperation.

Dont wait! We are looking forward to your application!

When applying please enclose the below statement: "Hereby I voluntarily agree to the processing of personal data contained in my CV by Foundever for the purpose of the recruitment process in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2002 No. 101 , pos. 926 as amended).”
Application submission signifies the applicants agreement to process the personal data contained in the application for the purposes necessary for the recruitment process in accordance with Foundever privacy policy.