Customer Service Specialist with Dutch

Concentrix śląskie / Katowice 2024-06-06
Customer Service Specialist with Dutch
Miejsce pracy: Katowice
Job description:
  • Making outbound calls to existing customers of one of the popular mobile network operators
  • Advising and up-selling users higher packages
  • Offering customers transfers: from offline to online / from pre-paid to post-paid packages
  • Providing exceptional service and high levels of user satisfaction
Requirements:
  • Excellent knowledge of the Dutch (min. B2) and English (min. B1)
  • Communication skills and customer-oriented attitude
  • Fast learner with a sales mindset
  • Previous experience in customer service / sales is not required but is a plus
We offer:
  • Comprehensive training that prepares you for your job - participation in the training is remunerated
  • Work fully from home / remotely (across Poland)
  • Team Leader support and development opportunities (Concentrix Academy, Concentrix University)
  • Refer a Friend campaign with attractive bonuses
  • Private medical care and life insurance 
  • Multisport and MyBenefit 
  • Social events and integration 
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.