Help Desk Agent ze znajomością j. chińskiego

ISS Facility Services Sp. z o.o. mazowieckie / Warszawa 2022-05-21
People make places
Help Desk Agent ze znajomością j. chińskiego
Miejsce pracy: Warszawa

ISS Facility Services Polska is part of international ISS Group, one of the world’s biggest Facility Services provider. The company in Poland operates for over 20 years and employs approximately 2,000 employees. The basic activity of ISS in Poland is complex service of buildings. We provide cleaning and hygiene services, catering services, office support and technical service. We are present in office buildings, commercial complexes, industrial plants as well as in public utility buildings and health care.

Job description:
  • Receiving reports from employees about failures and technical faults in the office
  • Registration of notifications and monitoring their status
  • Providing employees with information on the status of notifications and implementation stages
  • Processing emails and receiving calls from employees
  • Creating reports monitoring the implementation of notifications
  • Assistance in providing the highest quality of services by communication with clients employees
  • Meeting room assistance
Requirements:
  • Very good command of English and Chinese
  • Familiarity with Chinese culture
  • Proficient computer skills
  • Knowledge of MS-Office system
  • Good command of Polish
  • High communication skills
  • Experience in helpdesk or customer service work is welcome
  • Flexibility
We offer:
  • Work in a professional team, working with passion
  • Participation in the international challenging activities along with opportunity of implementing own ideas and improvements
  • High class working tools
  • Unique opportunity to gain experience
  • Full-time employment contract
  • Modern workplace
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.