Customer Service Specialist with French

Foundever mazowieckie / Warszawa, Mokotów 2024-06-26
Customer Service Specialist with French

Tasks:

  •  Providing the highest level of customer service;   
  •  Answering incoming calls and meeting targets set by the Client and management;  
  •  Following company policies and procedures, ensuring quality;   
  •  Performing daily tasks in an efficient and timely manner;   
  •  Achieving quality goals for calls and customer satisfaction. 

To be successful in the role you need:

  • Language: Proficiency in French (C1) and English (C1);  
  • Experience: Customer Service experience is mandatory, cool if you have experience in sales;   
  • Technology: Knowledge of MS Office and developed computer skills;   
  • Personality: Motivated and enthusiastic;

 Youre the perfect candidate if You have:

  • Ability to prioritize and plan;    
  •  Independence AND ability to work with minimal supervision;  
  • Ability to solve problems;  
  • Attention to detail;   
  • Sales skills;   
  • Soft skills. 

We offer:

  • Type of contract you choose yourself (freelance contract for students or employment contract);   
  • Base salary + bonuses;   
  • Working from our modern Warsaw office with complimentary coffee, water and plenty of occasions to get to know other cultures and cuisines;
  • Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.);  
  • We offer private Medicover healthcare;  
  • Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 
  • Professional development through training.

 

When applying please enclose the below statement: "Hereby I voluntarily agree to the processing of personal data contained in my CV by Foundever for the purpose of the recruitment process in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2002 No. 101 , pos. 926 as amended).”
Application submission signifies the applicants agreement to process the personal data contained in the application for the purposes necessary for the recruitment process in accordance with Foundever privacy policy.