Customer Success Advisor (English and Polish)

GetResponse Sp. z o.o. podlaskie / 2021-07-05

Were GetResponse, a Polish SaaS company with more than 300 people on board and 350,000+ customers all over the world.

 

Weve been here since 1998. We’re global, remote and multicultural, yet we share the same values.

Our flagship product, the GetResponse platform, provides our customers with advanced online marketing solutions like marketing automation, responsive email design, landing page creator, webinars and useful analytical tools.

 

If you’re ready for an adventure where you can use your smarts, share your enthusiasm and conquer global markets — join our team!

Customer Success Advisor (English and Polish)

Key responsibilities:

  • responding to enquiries and educating our Customers on our products by chat and email
  • troubleshooting problems for Customers
  • coordinating solutions with IT and management
  • helping customers build successful businesses

You may be the perfect match if you:

  • speak native Polish
  • have excellent language skills in English (at least C1 level); an additional language such as Italian, Portuguese, Spanish, German, French or Russian would be an asset
  • have online marketing acumen and preferably some technical background
  • are open to new experiences and ready to acquire new information at a fast pace
  • have the ability to easily handle a number of interactions at the same time
  • have superior verbal and written communication skills and are ready to master your speed-typing skill
  • are an outgoing “people person” with an upbeat attitude

Extra perks:

  • remote work
  • home office subsidy
  • #getremote fund
  • private health insurance
  • mental healthline
  • employee pension program (PPE)
  • corporate life insurance
  • sports card fund
  • language classes