Account Manager (English, Polish and Italian)

GetResponse Sp. z o.o. lubuskie / 2021-06-22

Were GetResponse, a Polish SaaS company with more than 300 people on board and 350,000+ customers all over the world.

 

Weve been here since 1998. We’re global, remote and multicultural, yet we share the same values.

Our flagship product, the GetResponse platform, provides our customers with advanced online marketing solutions like marketing automation, responsive email design, landing page creator, webinars and useful analytical tools.

 

If you’re ready for an adventure where you can use your smarts, share your enthusiasm and conquer global markets — join our team!

Account Manager (English, Polish and Italian)

Key responsibilities:

  • troubleshooting and liaising with multiple departments to ensure customers satisfaction
  • optimizing email deliverability
  • providing expertise on running successful, permission-based, email marketing campaigns
  • managing creative projects (newsletter templates, opt-in forms, landing pages)
  • working with GetResponse MAX customers to develop high-performing email marketing campaigns

What do we expect?

  • native Polish is a must
  • excellent command of English and Italian (at least C1 level in both languages)
  • previous experience in customer service; experience in technical support would be a huge asset
  • working knowledge of SQL and HTML is a plus
  • superb verbal and written communication skills
  • strong analytical and problem-solving skills
  • ability to work independently and in a team
  • ability to build and maintain long-lasting relationships with customers

Extra Perks

  • remote work
  • home office subsidy
  • #getremote fund
  • private health insurance
  • mental health helpline
  • employee pension program (PPE)
  • corporate life insurance
  • sports card fund
  • language classes